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UK: Hro Snapshot Rewards Terms and Conditions
HRO SNAPSHOT REWARDS PROGRAM
TERMS AND CONDITIONS (UK and EU (excludes Germany))
Last Updated December 1, 2023
overview of the program
1. These Terms and Conditions, together with the Hro Terms of Use, which are incorporated herein by reference, govern your participation in the Hro Snapshot Rewards Program (“Program”). If you areresident in the United Kingdom or the European Union and aged 18 or over, then by creating a valid account (“Account”) on the Hro Platform (“Hro Platform”), you are automatically eligible to enroll as a participant (“Participant”) in the Program. If you are resident in Germany, then these HRO Snapshot Rewards Program Terms And Conditions do not apply to you and the German-specific version applies to you which is available here: [link to be inserted]. These Terms and Conditions do not modify or amend the Hro Terms of Use, including but not limited to the Indemnification, Limitation of Liability, Governing Law, Dispute Resolution and Binding Arbitration sections set forth therein and as amended by Appendix 1.
2. The Hro Platform allows each Participant to earn a “Score” (as further described below) for the Participant’s Hro card collection which then places that Participant on various leader boards in accordance with their Score on the Hro Platform. The Program is a rewards program administered by The United States Playing Card Company (“USPC”) which allows Participants to earn rewards points (“Reward Points”) and to potentially receive rewards (“Rewards”) as described in further detail below.
ENROLLMENT IN THE PROGRAM
3. To enroll as a Participant in the Program, you must create an Account, complete all required steps to enable KYC, enable two-factor authentication, and make at least one deposit in your wallet. There is a limit of one Account per person and one Account per e-mail address, regardless of whether more than one person has access to the same e-mail address. The person who is the authorized e-mail account holder of the e-mail address indicated when registering will be deemed the Participant.
4. USPC may reasonably revise and update these Terms and Conditions from time to time for valid and specific reasons, including:
(a) changes in the law;
(b) changes to the nature, features and/or functionality of the Hro Platform and the Program to reflect new technologies;
(c) security issues; and/or
(d) changes in circumstances beyond USPC’s reasonable control.
5. If USPC make changes, USPC will provide you with at least thirty (30) days’ advance notice of the changes (unless the change is due to a change in law or for security reasons in which case USPC may need to change the Terms and Conditions on shorter notice). If you do not wish to continue participating in the Program following the changes to the Terms and Conditions, you may cancel your participation in the Program by giving us 30 days’ notice and contacting us using the details at the end of these Terms and Conditions (the “Cancel Period”). If you cancel your participation in the Program in accordance with this section, then unless we agree otherwise with you, you may use your Rewards Points to redeem eligible Rewards during the Cancel Period, however your Rewards Points will expire upon the expiry of the Cancel Period.
6. Those who do not comply with these Terms and Conditions, as well as the Hro Terms of Use, may be prohibited from participating in the Program by USPC.
7. USPC may send electronic communications to you in accordance with applicable laws and your personal data will be used in accordance with our Privacy Policy available here: https://app.hro.gg/privacy-policy.
8. Please note that the Program is only intended for domestic, private and non-commercial use. Accordingly, you are only eligible for the Program if you are an individual and acting for purposes that are wholly or mainly outside of your employment, trade, business, craft or profession (a “Consumer”). By participating in the Program, you represent to us that you are acting as a Consumer and not for purposes relating to your employment, trade, business, craft or profession.
9. To learn how USPC will use the personal information collected in connection with the Account and/or this Program, Participant’s should read the Privacy Policy.
10. Each Participant is responsible for maintaining the confidentiality of Participant’s Account and passwords and for restricting access to their devices and activity on their Account, and each Participant agrees to accept responsibility for all activities that occur under their Account.
11. USPC reserves the right to suspend or discontinue the eligibility of any Participant who uses, or, in the case of suspension, is suspected of using the Program:
(a) in breach of these Terms and Conditions or any applicable laws, statutes or regulations; or
(b) in a way that is dishonest, fraudulent or which otherwise constitutes cheating.
12. If USPC exercises this right, you acknowledge and agree that your Reward Points will be invalidated, and you will not be eligible to receive any Rewards. In addition to suspension or discontinuance of Program eligibility, USPC shall have the right to take appropriate administrative and/or legal action as it deems necessary.
MODIFICATION, SUSPENSION OR TERMINATION OF THE PROGRAM
13. USPC may suspend, modify or terminate the Program, in which case USPC will provide you with at least thirty (30) days’ prior notice (unless the suspension, modification or termination is due to a change in law or for security reasons in which case USPC may need to provide shorter notice).
14. If you do not wish to continue participating in the Program following any modifications to the Program, you may cancel your participation in the Program by giving us 30 days’ notice and contacting us using the details at the end of these Terms and Conditions (also referred to as the “Cancel Period”). If you cancel your participation in the Program in accordance with this section, then unless we agree otherwise with you, you may use your Rewards Points to redeem eligible Rewards during the Cancel Period, however your Rewards Points will expire upon the expiry of the Cancel Period.
15. USPC will attempt to provide you with least thirty (30) days’ prior notice (unless the suspension, modification or termination is due to a change in law or for security reasons in which case USPC may need to provide shorter notice)of material changes to the Program and/or the Terms and Conditions via the email address listed in their Account. USPC will also post a prominent notice on the Hro Platform (e.g. in-platform notification).
16. If you do not wish to continue participating in the Program following any material change to the Program and/or these Terms and Conditions, you may cancel your participation in the Program by giving us 30 days’ notice and contacting us using the details at the end of these Terms and Conditions (also referred to as the “Cancel Period”). If you cancel your participation in the Program in accordance with this section, then unless we agree otherwise with you, you may use your Rewards Points to redeem eligible Rewards during the Cancel Period, however your Rewards Points will expire upon the end expiry of the Cancel Period.
SCORE AND LEADERBOARD
17. The “Score” of each Hro card is determined by the card’s rarity and mint number. The greater the rarity of a card, the higher the Score will be for such card. The lower the mint number for a card, the higher the Score will be for such card. Following are a few examples (Note: actual Scores may vary and the following examples are for illustration purposes only):
Example 1: Participant A has 1 Mythic tier card (high rarity). Participant B has 1 Common tier card (low rarity). Participant A will have a higher Score than Participant B.
Example 2: Participant A has 1 Common card with a mint number of A22000. Participant B has 1 Common card with a mint number of A500. Participant B will have a higher Score than Participant A.
18. The Score of a card and the Score of a collection have no cash value (Note: a Participant’s “collection” consists of all cards held by the Participant on the Hro Platform). The Score may not be redeemed or “cashed out” by Participant. The Score will appear in each Participant’s Account and will determine Participant’s ranking on the Hro Platform Leader board(and other Hro leader boards).
19. USPC reserves the right to invalidate a Score and remove a Participant from the Hro Platform leader board if the Score was improperly or fraudulently obtained, or that Participant otherwise breach these Terms and Conditions or the Hro Terms of Use.
REWARD POINTS, QUESTS, BURNING, AND CRAFTING
20. Quests will allow Participants to accumulate Reward Points by completing quests such as daily login, weekly/monthly accumulative logins, trading, scanning, completing a tier, completing a Hro card collection, remaining on top of a Hro Platform leader board for a certain amount of time, opening card packs, and completing certain purchases on the Hro Platform. Participants may also receive Rewards by digitally “burning” cards or performing “crafting” recipes. Following are a few examples (Note: the following examples are for illustration purposes only):
Example 1: Participants may take 2 of their Superior Ink tier cards and combine them with 10,000 Reward Points to redeem an eligible Epic tier Reward card.
Example 2: Participants may take one of their Epic tier cards and one of their Superior Ink tier cards and combine them with 50,000 Rewards Point to redeem an eligible Legendary tier Reward card.
21. Crafting recipes are subject to change IN ACCORDANCE WITH THESE TERMS AND CONDITIONS. Participants may only use reward points to redeem eligible Rewards and for no other purpose. For example, reward points may not be used to purchase cards on Hro Platform.
22. The Program allows Participants to receive Rewards and Rewards Points through a Stealth Snapshot promotional mechanic (“Stealth Snapshot”).
STEALTH SNAPSHOTS
23. USPC may use a Participant’s ownership of specific Hro cards to determine eligibility for certain Rewards. This may be done by using a point system that awards points for a Participant’s ownership of specific Hro cards (“Ownership Points”) or by using Participant’s ownership of a specific collection of Hro cards. Stealth Snapshots are unannounced and will be done at a day and time determined by USPC. Following are a few examples (Note: the following examples are for illustration purposes only):
Example 1: Participants are awarded 1 Ownership Point for ownership of a Common card with a circulation size of 16,000, 10 Ownership Points for an Uncommon card with a circulation size of 1,700, 30 Ownership Points for an Epic card with a circulation size of 600, and 120 Ownership Points for a Legendary card with a circulation size of 150. Participants are eligible to receive a Reward for every 50 Ownership Points that they have accumulated at the time of the Stealth Snapshot.
Example 2: Participants are eligible to receive different types of Rewards, if at the time of the Stealth Snapshot, they have 1 Chapter 1 Mythic Wonder Woman card, 1 Chapter 1 Legendary Wonder Woman card, and/or 1 Chapter 1 Super Heroes Wonder Woman card.
24. STEALTH SNAPSHOT POINT VALUES, QUALIFYING CARDS, AND REWARDS ARE SUBJECT TO CHANGE IN ACCORDANCE WITH THESE TERMS AND CONDITIONS.
HRO COLLECTION REWARD POINTS
25. USPC may use Stealth Snapshots to determine Participants’ eligibility to receive Reward Points. Eligibility will be based on Participants who have a collection of completed Hro card tiers, along with individual Mythic-tier and Hro-tier cards at the time of the Stealth Snapshot. A completed tier collection is any tier within a collection with all cards collected. Following are a few examples (Note: the following examples are for illustration purposes only):
Example 1: Participants are eligible to receive Rewards Points, if at the time of the Stealth Snapshot, they have 8/8 Legendary Cards from Hybrid Collections.
Example 2: Participants are eligible to receive Reward Points, if at the time of the Stealth Snapshot, they have 9/9 Common Cards from a Digital Collection.
26. Hro-tier and Mythic-tier cards will be counted individually when determining a Participant’s eligibility for Reward Points. The following is an example. (Note: the following example is for illustration purposes only):
Example: If a Participant completes the Mythic set for Hybrid Chapter 1 the Participant would be eligible to receive Reward Points for completing the 3/3 set and for each card individually. If the Participant has only collected 2/3 in that set, the Participant would only be eligible to receive Reward Points for those two cards only.
27. If Participants have more than two complete sets, they are eligible to receive Reward Points for each one with the best cards counted for each set.
REWARDS
28. Eligibility requirements for Rewards will be set out on the Hro Platform, Hro’s social media channels and/or will be shared via email. From time to time Participants may receive Rewards:
(a) based upon their overall Score (which determines their position on the Hro Platform leader board);
(b) if they have completed a specific Hro card collection (e.g., Participant has collected all Mythic cards, all Legendary cards, or all Batman Limited Edition cards); or
(c) by redeeming Rewards Points via the Hro Platform.
29. USPC will provide details of the “closing date” that will be used to determine eligibility for Rewards based on Participants’ overall Score, leader board position, ownership of specific cards and Reward Points.
30. Rewards may consist of Hro cards, uncut card sheets, framed art, in-person experiences, or other similar rewards. There are no cash alternatives for the Rewards. The Rewards will be provided within 30 working days from Hro’s confirmation that you have earned a Reward.If a Reward cannot be provided within 30 working days, Participants will be notified of when they will receive the Reward. Rewards are non-transferable and cannot be resold. USPC reserves the right to substitute an alternative Reward of equal or greater value (except as otherwise prohibited by applicable law). Unless otherwise agreed in writing by USPC, the Reward will only be awarded to the eligible Participant, however an eligible Participant may waive the right to receive the Rewards.
NOTIFICATION:
31. Rewards are subject to verification of eligibility and compliance with these Terms and Conditions. Participants will receive notice of Rewards by USPC or its designated representative via the Hro Platform, email or official Hro social media platforms. USPC may require Reward winners to complete, sign, and return a Consent Form/Liability Release/Publicity Release and other applicable documents. All required documents must be completed and returned to USPC within 7 days of the date and time listed on the documents. If a potential winner cannot be contacted, is disqualified, or fails to timely execute and return any required forms, an alternate winner may be selected from among the remaining eligible entries.
32. Participants are responsible for the payment of all taxes which may result from participation in the Program (except as otherwise prohibited by applicable law).
33. Participants are responsible for maintaining updated contact information associated with their Account.
34. A PARTICIPANT IS NOT A RECIPIENT OF A REWARD UNLESS AND UNTIL USPC HAS COMPLETED ITS VERIFICATION OF PARTICIPANT’S ELIGIBILITY.
35. Except, as otherwise prohibited by applicable law, by participating in the Program you give USPC permission to publish your surname, county and country of residence if you receive a Reward unless you notify USPC that they do not wish USPC to make these details available. Please note that USPC will nonetheless be required to provide the names of all UK Reward receivers to the Advertising Standard Authority (or local equivalent) if requested to do so.
NO AFFILIATION
36. The Program is in no way sponsored, endorsed or administered by, or associated with Warner Bros. Entertainment, Inc. or DC.
IDENTITY
37. The United States Playing Card Company is a company registered in Delaware in the United States whose principal place of business is 300 Gap Way, Erlanger, KY 41018, United States.
CONTACT
38. Any questions, comments or complaints regarding the Program should be directed to USPC at the following email address: [email protected] or address: The United States Playing Card Company, Attn: Hro Snapshot Rewards Program, 300 Gap Way, Erlanger, KY 41018. If you are a resident of Spain then you may also contact USPC via telephone at [number to be inserted].